Owners

How to create an Excel spreadsheet that helps you figure the value of owning a clinic.

About a year ago, I saw an ad in the local community-college newspaper asking folks to join the community band.

You know those horse owners who ruin an otherwise great day? Well, shape 'em up-or ship 'em out.

No, it's not the fees you're charging. The words you're using are doing the damage.

My associate is receiving about $90,000 a year in compensation. She has requested a salary of $100,000 because she's been with me for eight years and she says her longevity is worth something. Is there a formula for a longevity bonus?

Changing guidelines, research findings, and product choices can create a muddle of confusion. Sort through it and offer clients the best protection for their pets.

Week two of Dr. Ward's training plan did kick the intensity up a notch ...

Customize and print this handy checklist of what a new receptionist needs to learn and when.

Customize and print this handy checklist of what a new technician or assistant needs to learn and when.

Let these lessons keep you out of a business nightmare of your own.

A client handout on the benefits of microchipping

We prescribe lots of practice wellness and preventive care: team training, continuing education, budgeting, the writing of mission statements. And we do try to take our own medicine.

When two people are knowledgeable in the same field, misunderstandings arise if one assumes the other already knows something, according to a University of Chicago study.

Show those other cowpokes you're the most on-time doctor in these parts.

Be inspired as Associate Editor Amanda Wolfe blogs about her wellness training for a 5K, with advice from Veterinary Economics Advisory Board member Dr. Ernest E. Ward Jr.

Customize this Word document and put it in your employee manual.

I used to be afraid of flying on commercial flights. I eventually overcame that fear, but I was still terrified of small planes. I beat that in the pilot's seat.

In an exclusive roundtable discussion, consultants told Veterinary Economics how doctors can hold on to talented technicians and veterinary assistants.

Unfortunately, blaming an employee won't work if OSHA finds a violation. Here's how to protect yourself from being penalized for team members' mistakes.

Customizable Word document of a sample letter to send clients about the pet food recall.

Q. I'm a specialist at a referral practice and I'd like to visit the referring veterinarians in my area. What's the best approach?

Veterinarians are bright, independent people, and they can hide addiction and depression for years. But this doctor proves good things can happen when the ugly truth comes to light.

Q. I'm a specialist in a community with a lot of old-guard general practitioners. How can I build rapport and convince them I'm not out to steal their clients?

I spend my weekends paddling. And we're not talking relaxing jaunts on placid lakes, here-this is white-water canoeing.

It's a natural progression to move from associate to practice owner, but you need to know what you're getting into. (And sellers, you need to make sure your buyer is positioned for success.)

In 1994, Veterinary Economics ran a cover article featuring Dr. Scott Campbell with the headline "Who Is Dr. Scott Campbell and Why Is He Bringing Full-Service Veterinary Care to PetSmart?" Today, doomsday prophesies that independent practitioners worried about back then seem to have fallen short. ...

Q. How will inflation and taxes affect my cash needs during retirement?

Defining your role and responsibility in cases where violence against animals can lead to violence against people

Sometimes a hospital manager needs someone outside of the practice to bounce ideas off of, vent to, and solve problems with.

You're already familiar with the idea of hiring a relief veterinarian and the benefits that come along with doing so. But what about hiring a relief technician?