Technicians
A lifetime of canine wellness
Use this form to educate clients about your wellness schedule for dogs.
Should technicians earn $70K?
Here's what a few experts think.
Quality of life scale
Help clients considering euthanasia.
College dean responds
Dean says technicians can net $70,000 a year.
Sleep deprived? Watch out for a bad day or year
Poor sleep nearly triples the likelihood of life dissatisfaction.
The ins and outs of pet insurance
NCVEI offers a simple explanation of how pet insurance works and whom it benefits.
Age and obesity go hand in hand
Study shows extra pet pounds add up with old age.
Canine annual examination report
A convenient handout of what to ask clients to lock in compliance.
Video blog: Annual report cards key to client compliance
Learn what to ask clients to lock in compliance.
Client retention: Do you really know your numbers?
Tracking your total clients doesn't tell you the whole story.
Online activity good for the mind and practice
Technicians advance their professional knowledge on Facebook.
Cocoa mulch can be deadly to dogs
E-mail raises awareness of landscaping dangers.
Client handout: Certificate of bravery
Award surgery patients for their bravery.
Cocoa mulch e-mail
Moose's tragic story warns pet owners of the dangers of cocoa mulch.
Dogs react badly to aggressive training
A new survey finds that some dogs may bite first and not learn later when it comes to confrontational training techniques.
Mouthwash: The answer to bad clients and co-workers?
Unsavory encounters could literally leave a bad taste in your mouth.
Clinic closes in on pet overpopulation problem
Animal advocates say sterilization?not euthanasia?is key to ending abundance of homeless animals.
Stop struggling to find supplies
Here's a tip: Hold a scavenger hunt for your practice's hard-to-locate items. That way, every employee will know where to look when asked for an "obscure" object.
Do's and don'ts for selling recommendations
What to say when making a recommendation.
5 tolerance commandments
Make a pact not to judge clients.
Fridge-worthy marketing
Attract clients like refrigerator magnets.
Is team CE worth the money?
Always. Here's why the practice should invest in team member CE-with a script for approaching the boss about it.
What does CE mean for me?
Redefine what CE means to you and your practice.
Who goes to CE?
Team members to attend CE in 2009.
More cats, less care
Cats are the top pet, but dogs are the top patient.
Nuzzle up to muzzles
Warm clients up to the idea of muzzles.
Make preventive care personal
Stress the importance of wellness screenings.
7 silver linings to the gray economy
Check out these bright sides to the recession.
Who are your patients?
See which species visited the veterinarian in 2006.
Variety is the spice of life-and quality care
Build the skills you need to treat feline patients.