Technicians

NCVEI offers a simple explanation of how pet insurance works and whom it benefits.

Study shows extra pet pounds add up with old age.

A convenient handout of what to ask clients to lock in compliance.

Learn what to ask clients to lock in compliance.

Tracking your total clients doesn't tell you the whole story.

Technicians advance their professional knowledge on Facebook.

E-mail raises awareness of landscaping dangers.

Award surgery patients for their bravery.

Moose's tragic story warns pet owners of the dangers of cocoa mulch.

Unsavory encounters could literally leave a bad taste in your mouth.

Animal advocates say sterilization?not euthanasia?is key to ending abundance of homeless animals.

Here's a tip: Hold a scavenger hunt for your practice's hard-to-locate items. That way, every employee will know where to look when asked for an "obscure" object.

What to say when making a recommendation.

Make a pact not to judge clients.

Attract clients like refrigerator magnets.

Always. Here's why the practice should invest in team member CE-with a script for approaching the boss about it.

Redefine what CE means to you and your practice.

Team members to attend CE in 2009.

Cats are the top pet, but dogs are the top patient.

Warm clients up to the idea of muzzles.

Stress the importance of wellness screenings.

Check out these bright sides to the recession.

See which species visited the veterinarian in 2006.

Build the skills you need to treat feline patients.

Clients can sense if you're not a feline fan.

Is your team functional or dysfunctional?

Teach clients the facts behind the top feline fables.

Stop hurtful and embarrassing comments.