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Post-euthanasia: Be there for your veterinary clients
Handle euthanasia appointments with extra tender, loving care.
Work sweet home: Create a positive practice culture
A positive practice environment makes you-and patients and clients-feel happy, cozy, and right at home. Here's how to ramp up the good vibes.
Euthanasia: 7 coping strategies for veterinary team members
Clients aren't the only ones hurting when their pets are euthanized.
Managing chronic kidney disease: Nutrition is key
A look at the effects of CKD and how proper nutrition can help.
Should I friend questionable people on my veterinary practice's Facebook page?
How can team members filter the friends on their practice's Facebook page to ensure nothing questionable is associated with the professional page?
Adopt a kit, save a pet
Give your clients an adoption kit to help them train their brand new pet.
Take care of your body to take control of your life
Caffeine and sugar may get you through your day at the veterinary practice, but they won't get you to your happy place. Exercise your mind by exercising your body and your rights to healthy food.
More young adults opting for fur babies
Survey reveals some younger adults prefer dogs to kids.
A simple, clean way to secure a urine sample
How Velcro fits into urine collection.
Life balance: How to keep your flame burning
You can't give all of yourself away at the veterinary practice or you'll wind up with nothing left. Learn helpful coping skills to stay happy and healthy at the animal hospital.
Commentary: A vacation to the mountains turns out to be a life lesson on keeping your cool
A treacherous journey reveals my not-so-pretty side.
Use a flea comb to catch clients' attention about parasites
Having trouble getting through to your clients about parasite protection? Give them an up-close look at fleas in the exam room.
Live from WVC: Any technician can get involved in pet behavior
The technician specialty in behavior is a strong educational opportunity, and even technicians without a VTS can take a leading role in behavior.
Results of industry-wide survey on value of technicians discussed at WVC
Banfield and Firstline plan to release study results to the profession soon.
WVC parasite Q&A: Fecals and centrifugation
Holly Morss, CVT, answered these attendee questions during her Western Veterinary Conference presentation about ova identification.
5 strategies to douse conflict when it erupts in veterinary practices
Conflict happens, says marketing expert Karyn Gavzer to a packed room of veterinarians at the Western Veterinary Conference.
Case 5, Answer 4d
Pause before you post on Facebook
Don't make this student's online mistake-it could cost you your career.
Live from WVC: Top tip for calming upset clients
When you're facing an angry client in your veterinary practice, do this first.
Bring the passion back to veterinary practice, says WVC keynote speaker
Are you living your passion? It's a question that motivational speaker Gary Zelesky asked more than 350 veterinarians and team members today.
8 steps for defusing angry clients
To calm heated client situations, follow these steps from Paul Camilo, CVPM, practice manager at All Pets Dental in Weston, Fla.
6 ways to help cats this Heart Month
February is National Heart Month and a good time to save cats from cardiac disease.
Top 5 dog breeds: health risks revealed
You may already know the top dog breeds in the nation, but are you aware of the most common diseases associated with them?
Form: Sample travel sheet for veterinary practices
Travel sheets improve communication and minimize missed charges during veterinary appointments.
Improve back-to-front communication
A simple tip for at-a-glance identification on patient charts.
Celebrate Spay Day: Feb. 22
Help increase the number of spayed cats and dogs in your city this year.
Veterinary studies on the link between pet oral disease and systemic health
Related readings on dental disease and systemic health
How periodontal disease can affect pets' organs
Knowing the science behind the link between oral disease and systemic health will help you get clients on board with veterinary dental care.
Changing associations through conditioning
Pavlov's dogs hold a lesson for us all.
Top 5 veterinary blogs
Save time searching for the best veterinary blogs with this Firstline-approved collection.