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Just for laughs: Funny animal videos
Have breakfast with Ginger, a pink-robed Golden retriever, or get down to Ray Charles with a bird that can really shake a tail feather with these hilarious animal videos.
BizQuiz: Can you temper team conflict? (Answer 4c)
Taking the BizQuiz? This is the answer to question 4 of "Can you temper team conflict?"
BizQuiz: Can you temper team conflict? (Answer 1b)
Taking the BizQuiz? This is the answer to question 1 of "Can you temper team conflict?"
BizQuiz: Can you temper team conflict? (Answer 2c)
Taking the BizQuiz? This is the answer to question 2 of "Can you temper team conflict?"
BizQuiz: Can you temper team conflict? (Answer 5c)
Taking the BizQuiz? This is the answer to question 5 of "Can you temper team conflict?"
BizQuiz: Can you temper team conflict?
Learn whether your practice's conflicts are out of control and how you play a role in easing on-the-job tension between co-workers.
Start sucking up: Why flattery works
Even if they know your motives aren't sincere, co-workers and clients might still appreciate your compliments.
Wash your hands: Wipe away doubt
Research shows clean hands may equal a clean slate.
Case 2, Answer 1f
Audio: Use direct withdrawals for clients who can't pay in full
Are your clients having trouble paying their bills at the time of service? Try this method to automatically space out payments.
Co-worker conflict: Can you read these 8 physical signs?
If you feel caught off guard by run-ins with your team members, check out these body language photos to see what your co-workers are saying-even when they're not speaking.
Teach clients to prevent dog bites
May 16 begins National Dog Bite Prevention Week. Here's how to be part of the solution.
Reading body language: Nervous
If you feel caught off guard by run-ins with your team members, check out these body language photos to see what your co-workers are saying-even when they?re not speaking.
Reading body language: Contemplative
Reading body language: Authoritative
BizQuiz: Can you battle job burnout? (Answer 3B)
Taking the BizQuiz? This is the answer to question 3 of "Can you battle job burnout?"
BizQuiz: Can you battle job burnout? (Answer 2A)
Taking the BizQuiz? This is the answer to question 2 of "Can you battle job burnout?"
BizQuiz: Can you battle job burnout?
Test your skills at fending off the feelings that make you want to flee the veterinary clinic.
5 sample forms to host a free clinic
Sample documents to help you host a free event to help pets and boost community love for your clinic.
BizQuiz: Are you a social-media maven or a Web wipeout?
Videos, friending, and tweets: Get hip to the newest way to reach potential and current veterinary clients.
Pearls of Practice: Goodbye to sore knees; squirting alcohol
Two tips to tackle job-related joint pain and on-the-go sanitation.
Study: Credentialed technicians do wonders for practice revenue
Need a motivational boost? If you're a licensed, registered, or certified veterinary technician, you could be worth big bucks to your practice.
Protect yourself from poor practice partners
How to protect yourself from loons, goons, and other practice partners
Step-by-step guide to talking to clients about wellness programs
Use this guide to keep wellness top of mind for clients and get pets the care they need.
When the love is gone: Fighting burnout
That's it-you've had it. When you just can't take your job at the veterinary clinic anymore, learn how to beat these top three reasons for work burnout.
9 rules for avoiding negative karma
Don't let bad karma come knocking at your practice's door. Institute these unofficial policies for preventing karmic payback.
Fancy folders fortify client bonds
Sample script: Sidestep bill blow-ups
Use a soup ladle to help with urine collections
Ask Amy: Team members who don't practice euthanasia etiquette
Team members-including doctors-should respect the emotional toll euthanasia takes on clients.