Practice Management

Preventing disease is a primary goal for general-practice veterinarians. It's time to better explain why they're important to pet owners, to make it easy as possible on pets and to help clients understand that vaccination is not as bad as they thinksay, with low-volume vaccines?

Ah, the hospital workplace romance. So achingly cute! So wildly entertaining! So Greys Anatomy! Now add puppies, kittens and a veterinary team. Impossibly adorable, right?

How veterinarians can discuss options with clients for pets who need long-term pain medication.

Extensive research links workplace incivility to lost productivity, lower profits, increased callouts, and an uptick in adverse and sentinel events. Its time we address incivility for the role it plays in ruining veterinary businessesand our lives.

Beyond the bottom line benefits, respondents to dvm360s Retail Revolution survey say selling retail items at their veterinary hospitals allows them to recommend products they feel good about.

What you charge and why are questions crucial to your businesss future. They signal the quality of your veterinary medicine and client service. And youre (probably) not thinking about them enough. Dont worry: The Veterinary Hospital Managers Association has a free white paper (this ones well-written) to help you.

Vets are the medical experts, but pet service providers sometimes feel that their experience, products and services can help veterinary clients avoid "unnecessary" medical procedures and visits to the hospital. Both these groups want healthier pets, so why can't are they talking more?

Thats rightyou get a gold star. Managers, get together with your management or the entire team to brainstorm goals (and rewards) worthy of tooting horns, patting backs and yelling, Hip-hip-hooraySTAT!

Positive cash flow is the lifeblood of your veterinary business, but there is much more to managing cash flow of your hospital than just looking at the balance in your bank account.

You dont need a leadership role in your veterinary practice to act like (and be seen as) a leader. Heres how you can hone in on this special skill today.

What do diet, exercise and health have to do with veterinarians' finances? Quite a lot, it turns out.

Give budding beekeepers advice from expert veterinarian Chris Cripps, DVM, on how to maintain healthy hives.

Our library at dvm360.com has dozens and dozens of free printable PDFs for pet owners at your veterinary hospital. Actually, weve got dozens just from the past year alone.

Following the old adage an apple a day can improve mental health, too. Try this simple and inexpensive exercise to bring your team together.

National Dog Bite Prevention Week is coming up, and that means its time to think about your role in veterinary practice in keeping you and your team safe from frightened, biting dogs. Plus, resources to educate clients about preventing dog bites in the wider world.

With client loyalty so important to a veterinary practices bottom line, your doctors and team members cant afford not to provide relationship-centered care.

Are you nailing the jargon-free, informative conversation about parasite preventives, parasite-related disease and the options to buy preventives in stores and online? Don't miss a chance to offer veterinary clients the reasons to buy the stuff from your hospital or internet pharmacy.

While these babies are adorable, they dont make the cuddly pets youd wish theyd be as they grow.

A combination of factors have created an environment where there are more veterinary positions than doctors to fill them. Heres some insight from both perspectivesthe clinics and the candidates.

Veterinary recruiting is as intensely competitive as its ever been. Step up your game or get left in the dust.

OBrien Veterinary Group invests in the long game and the short game to fill its need for DVMs.

Dont let pet owners, credit card vendors, banks or crooked team members pull the wool over your eyes. Check out the ways clients pay for services rendered and consider how your veterinary hospital stacks up when it comes to managing them.

What can you do when the practice owners niece doesnt pull her weight? Anything?

Try out these interview tips from Ori Scislowicz to save yourself time and money.

Retail is not the reason for a veterinary hospital, but touches of fun and nonmedical pet items can invigorate your clients visits. Plus, check out three no duh! items you have right now to fix your hospitals retail space today.

From the physical exam down to questions asked by the client on social mediamanage your veterinary records to prevent (or worst case scenario: survive) examining board inquiries.

ProSal is my veterinarian compensation method thats I developed years ago. Its one way of wrapping your head around recognizing the power of strong associate recommendations as well as proving that good business is good medicine.

After labor, inventory costs are the largest expense in a veterinary practice. Here are some tips that may make your inventory process a little more manageable. Plus, printable reorder tags!

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss heartworm disease with clients and promote year-round prevention in dogs and cats. (With an educational grant provided by Zoetis)

The veterinary staff at this practice get the job done just not the way theyd been trained to. In cases like this, training and re-training might not be the answer.