Practice Management
Pet insurance: Rainy-day investing in your team?
October 19th 2018Almost all veterinary team members have pets, yet just like average Americans, the vast majority have no pet insurance for that proverbial rainy day. Have you thought about offering this employee benefit? Here are details on discounts from a few providers, plus one smart practice managers how-to for managing the plan.
Algorithm: Can you help this pet owner pay?
September 27th 2018Veterinary clients want the best for their pets, but sometimes their financial situation gets in the way. Here's a short version of my long path I travel with veterinary clients when they complain about price, seem hesitant to comply with recommendations or say, straight up, they're under a financial strain.
How my veterinary team wins prizes for good work
September 26th 2018Money isnt alwaysor oftenthe biggest motivator for better veterinary team performance and success. Heres a program that works for me that lets team members choose the rewards they love the most with points given for tasks I need the most.
A standout veterinary contract
September 13th 2018Poorly written agreements are all too common, so a well-devised contract is cause for celebration. Before you sign your name on the dotted line (or ask someone else to do so), consider these exceptional provisions benefitting both the associate and the practice.
If these shelves could talk ...
September 4th 2018... they'd be a fairy tale of pet-care happy endings, or a horror movie about not enough, or too much, on the shelves. Here are short answers to five frequently asked inventory questions you can share with everyone on your hospital team that can help explain the importance of inventory management in a pet hospital and get the basics right.