Practice Management

Is something rotten in this veterinary practice getting its latest hire? Whos to blame? What could they do about it? Turn a short, engaging, ambiguous story into a brainstorming tool for your next team meeting.

Heres some helpful and possibly inspiring advice from two companies that help veterinary practices set up and maintain wellness plans. Have you considered lately whether plans like these could help you educate clients on the need for regular visits, baseline diagnostics and preventive medications?

Can you get a veterinary practice management consultants advice without bringing in the consultant? Aspire Vets Randy Hall is giving it a go. Plus, a few other products that caught our eye at VMX and WVC this year.

Dont let those valuable products gather dustadopt these habits for a top notch practice retail area.

One veterinary surgeons yells. The other plays music. Team members dislike both. Heres some advice on how to clear the air and create compromises.

How to make new veterinary clients happy and break out of your old habits all in one go.

Enough banging your head against keyboards and chucking your computer at walls, use these easy content creation tools instead.

Stop scavenging the internet for comparable radiographs. Let Vetology AI do the digging so you can do the diagnosing.

A new brochure from Trupanion debuted at VMX showcases common claims at different ages for 12 dog breeds and highlights the average cost, through claims data, of those illnesses and injuries.

Raise your hand if youve ever felt personally victimized by another woman in your clinic. Days in veterinary practice can sometimes feel like a scene out of Mean Girls. How do we change that?

Consider this your reminder postcard, folks. With new canine treatment guidelines out now, its a perfect time to revisit your protocols to make sure your veterinary practice is current on heartworm prevention and treatment for cats and dogs.

The clinical team in the exam room tells a veterinary client all about parasite preventives. But the client may ask anybody in the hospital, including receptionists, Do I really need to shell out money for this? Is everyone armed for the conversation?

If your veterinary clients have the questions about whether they really need to buy and administer heartworm preventives, this client handout can kick off a conversation.

Discover digital tools that allow you to communicate and collaborate with your veterinary team, when a meeting really isnt necessary.

These jobs provide a similar pay rate to those in the veterinary industrythey also require little to no formal education.

Taking away the veterinarians anxiety over behavior cases Or, how my staff keeps me cool when Boris is on the books.

The creator of this salary-plus-production doctor compensation system answers a readers detailed question about a particular patient involving client education, blood work, medications, technician-only visits and more.

A vaguely worded handbook may result in a tangle of litigation. Heres what you need to know before presenting one to your team members.

If you like telling friends, family and colleagues what to do—and as a smart, solution-driven veterinary professional, you just might—it’s time to ask whether it’s what people you care about actually want or need in conversations with you.

If youre experiencing exhaustion from difficult conversations with pet owners about paying for veterinary care, why not open the discussion with your team? You may identify small tweaks to communication and policies that might ease everyones stress about managing the tough question of paying for top-notch pet care.

A veterinary practice’s success is highly dependent on employee commitment and engagement, both of which skyrocket when constructive feedback is offered.

Human medicine provides a cautionary tale.

But if youre going to rule the world, you might still need to break some harmful habits to be an effective leader in veterinary practice.

Know what youre feeling, pause before reacting, and help yourself and your team. Betsy Charles, DVM, MA, executive director of the Veterinary Leadership Initiative, worked with Fetch dvm360 in San Diego attendees to think about how.

Youve changed things this year in your veterinary practice? Human beings are resistant to change, and your veterinary team members are human beings. Here are some basic steps to face this.

Coverage options, halted in 2013 after regulatory changes, will be available to some members and their employees starting in July.

Instead of forming a knee-jerk opinion, start asking questions. You'll get a clearer picture of how things got the way they are.

Happy employees, happy veterinary practice. Here are some ways to establish high levels of employee engagement within your company culture.

There is no secret to retaining veterinary customers. Just do a few things right every time, and your practice will thrive.

Step No. 1 for equine veterinarians? Dont bill in the first place. (But if you do, Ive got advice for that too.)