Practice Management
Show us your ugly hospital
We want to see your foul floors, your loathsome lobbies, and your repugnant retail areas.
Dr. Kevin Fitzgerald: Positive vibrations
In his blog, Dr. Fitzgerald discusses the benefits of a positive attitude.
Learn before you build
Our Hospital Design experts are heading to CVC East to give you a step-by-step guide to building a hospital.
Veterinary Economics' April content is now online
Find tips on surviving the recession, bridging the generation gap, creating a Web site, and more.
Green sheets help show recognition for a job well done
Going above and beyond earns a pat on the back.
How to practice smarter not harder! Enhancing your operational efficiency (Proceedings)
Goal planning enables you to set a course of action to achieve goals and reach your objectives.
Motivation and delegation – Keys to your personal success (Proceedings)
What is motivation?
Updating your employee manual (Proceedings)
An employee handbook provides guidelines for employees including rules of the practice, employee conduct, safety information and benefits offered.
There is an "I" in team (Proceedings)
Creating a successful team orientation will only succeed to the level the leadership of the practice is capable and willing to change its past behavior and management styles.
What's new in HR (Proceedings)
Electronic Verification (E-Verify) voluntary program run by the Department of Homeland Security in partnership with the Social Security Administration to help certify that employees hired by companies are legally authorized to work in the United States.
Implementing a geriatric wellness program (Proceedings)
It's no surprise to anyone that the number of geriatric feline patients is on the rise.
Establishing a feline wellness program (Proceedings)
The goals and process of starting a feline wellness program.
Is client compliance possible in this economy? (Proceedings)
Maintaining consistency in a multiple-doctor practice is a common challenge.
What it takes to have an awesome technical team (Proceedings)
How to develop a team of "10" technical members
Managing the 50+ employee practice scheduling for efficiency: Parts 1 and 2 (Proceedings)
Assessing the hospital's schedule, team scheduling tips, team utilization and ratios, and requested days off forms
What's your role?
Your patient care position.
Offer percentives
Reward staff for catching missed fees.
Competition can be hard to measure
In some cases the competition is fierce, but so too is collegiality.
Production-based pay: An economic necessity
Our immediate future is about 80 watts short of bright.
Play to win-as a team
Be a team player.
Congratulations for a job well done
Give team members a pat on the back for a job well done with "green sheets."
Dr. Karen E. Felsted responds
NCVEI CEO, Dr. Karen E. Felsted, responds to CBS's claim that technicians can earn $70,000 a year.
Shawn McVey's two cents
Shawn McVey says a $70,000 salary is possible.
Smaller dogs have warmer bodies
A new study shows that smaller breeds are real hot dogs.
Master problem sheets
Forms to make record-keeping easier.
Top 4 reasons pet insurance claims are denied
Answer clients' question," Why was my claim denied?", with this discreet handout.
Patient care coordinator
Scan this job description.
Break rooms give your team a place to sit
An employee break room serves multiple functions and eliminates staff-training headaches.
The next wave of veterinarians
Learn what the new generation thinks of the challenges that await them.
Past NAVTA president speaks up
Julie Legred, CVT, talks about the overwhelming need for veterinary technicians.