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Can DVMs and pet stores be friends?
December 7th 2018This veterinary practice's working relationship with a pet store was always a mixed bag: new clients with new puppies on the one hand, but less-than-ideal compliance with recommendations from the pet store owner on the other. Heres what ultimately happened.
Don't get twisted: Consider ergonomics when laying out your veterinary clinic
December 6th 2018If one surface or piece of equipment is slightly out of place, you're going to regret it after the 10,000th time reaching for it. Save wear and tear on every member of your staff by making a point of placement.
The mark of a good practice manager? Knowing you can leave
December 5th 2018When I was diagnosed with breast cancer and knew I'd have to be out of the veterinary practice soon and for an unknown period, the process of handing over my responsibilities helped me see that the best managers are the ones who make it easy to empower and trust their teams.
Technicians and telehealth: Where we are now, and where we could go
November 28th 2018Technicians have long been essential in providing telehealth to veterinary patients, and new technologies are expanding the depth of care they can provide. How are technicians skills being leveraged alongside technological advancements now, and how can practices take telehealth a step further to reach more patients in the future? Read on.