Business

Scheduling woes can leave clients and team members in tatters. Fix them with these strategies.

How to handle the time-off talk.

Check out common cop outs team members use and why they're no good.

Observing a bout of reverse sneezing can be quite alarming to a client, especially to a first-time dog owner.

How to speed up a slow doctor.

You can't take them all home, but you sure do want to.

I'm a mobile practitioner hoping to start my own practice. How can I find a lender who will work with me?

A planned community in Stillwater, Minn., is just the right fit for Dr. Ginger Garlie's Rivertown Animal Hospital, which mixes modern medicine, neighborly warmth, and old-fashioned charm.

Here are four tips to help if your flea, tick, and heartworm product sales and client compliance don't match up to these Well-Managed Practices.

Ward off client worries about feline diabetes in the first few minutes after diagnosis.

Build in extra time for clients who like to talk.

Two practices earned the chance to turn around their fortunes.

Most veterinary clients expect a brief wait. But keep them waiting too long and you risk losing their business.

In a time when cutbacks are necessary, don't skimp on this valuable commodity.

Dr. Hilary Petit loves her clients, but they drive her crazy sometimes.

Pet motion sickness doesn't have to ruin your clients' travel plans.

Clients will be impressed when you take the time to put pen to paper.

Inspire yourself-and your team-by tackling a revenue-boosting tip from 100 Well-Managed Practices nationwide.

Tips to keep you and your practice out of trouble when giving job references.

Eliminate lag time with flex scheduling.

Keep team members up to date with this handy online tool.

Compare your medical services to Well-Managed Practices' service percentage.

Some people believe that radiation from DR or CR is not as dangerous as that from regular radiographs and that safety precautions aren't as important. They're wrong.

Our team members aren't salespeople. How can we teach them to reinforce our recommendations to clients?

Chronic kidney disease (CKD) is a common disease in older animals.

Therapeutic drug monitoring (TDM) provides insight on the internal exposure of drug available to reach the site of action.

A technician's checklist for physical examinations

Cystoscopy has not received much attention in clinical practice until recently.