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Death to (the word) paperwork!
How an exercise in veterinary practice semantics can help you transform tedious tasks into endearing endeavors.
Stop hiring 'multitaskers'
You think you can do lots of things at once (or your boss thinks you can). But is multitasking in veterinary practice always the right choice? And is hiring people who think they can do five things at once really helping you in the long run?
Can that lawn service replace the use of flea and tick preventives?
Companies heavily advertise their flea- and tick-repelling sprays this time of year. Are your clients buying the hype?
When clients trust you enough to drop trou
Have you heard the one about the veterinary client who pantsed herself in the waiting room? Heres how it happened.
Avoid surprising clients after dental procedures
Most veterinary clients dont appreciate surprises when it comes to their pets dental proceduresespecially when the revelation is permanent and costs extra. Here are some steps you can take to avoid them in your practice.
The harrowing tale of veterinary management service agreements
Once upon a time, veterinary practices were owned by veterinarians. Then other interested parties came along ...
The 12 Best Cities to Live in America
According to U.S. News & World Report, these are the best cities to live in.
Midcentury modern meets veterinary care
This clinic in Door County, Wisconsin, with its clean lines and creative roofline, would make architect Frank Lloyd Wright proud.
Commentary: Early feline spay is the best way
According to this reader, not only is this better for the cat, but your veterinary client retention rates become healthy and strong as well.
Understanding, Avoiding and Conquering Ethics Exhaustion
When your sense of right and wrong is being compromised, the first steps are to recognize and discuss the problem.
Girlfriends' Guide to Professional Success
Make changes today that will help advance your career tomorrow.
Preparing for the Unexpected
Life is unpredictable. It’s better to have your bases covered should you encounter a serious life change — especially if you own a veterinary practice.
Old School, New School: Dishing deep dark secrets
Delving into the innermost thoughts of Drs. Codger and Greenskin sheds new light on both sides. Time to learn about the meaning behind their motives.
Dont be yourself (in your next parasite prevention conversation)
What do a scientist, a showman, a saver and a conspiracy theorist have in common? Theyre all roles you can play when educating veterinary clients about perils of parasites.
The importance of an elephant and a rider in your veterinary practice
When your practice is facing changes, consider the necessity of two different outlooks.
Ask Katie: Cant work with them, cant find a replacement
When veterinary team members are shirking their duties and there isnt exactly a line of applicants willing to replace them, what are you to do? Our practice management expert Katie Adams, CVPM, has answers.
Improve Compliance, Improve Your Bottom Line
Creating a culture of compliance within your veterinary practice benefits your patients, clients, staff and bottom line. Here’s how.
Anonymous employee surveys: Useful or a can of worms?
An employee surveys value far outweighs the difficult subjects it can bring up, says this experienced veterinary practice manager.
Owning It: The Power of Admitting Your Mistakes
By disclosing clinical mistakes and dealing with the consequences and emotions that result, veterinary professionals can gain greater resilience and reduce burnout and depression.
Practice pride keeps teammates satisfied
Practice pride keeps teammates satisfied.
A clients perspective on CCL repair
I learned first-hand this year how hard these injuries are for pets and their owners.
Want to usher in Fear Free veterinary practice? Change yourself first
Just one team member can spark a full on conversion in the clinic.
I learned firsthand this year how hard these injuries are for pets and their owners.
WANTED: High-quality Veterinary Job Candidates
The law of supply and demand is transforming the veterinary profession, and the sky is the limit for many new grads.
Veterinary professionals deal with haters and internet trolls
Insults! Defamation! Bullying! Pet owners and animal activists can misbehave on social media with the best of them.
Buying a Practice? This Mistake Could Cost You
Buying or leasing a new veterinary practice is a daunting task. Don’t go it alone.
Infographic: The 5 Most Debt-heavy Graduate Degrees
You’ll never guess which degree snatched the No. 2 spot on this list.
Equine vet techs deserve a seat
Before the day starts, on the way to every visit, and wowing horse owners: The equine veterinary technician is a must-have passenger (or driver) for great mobile equine practice today.
When pet owners and rescues ATTACK
Ever had folks enlist small armies of online commenters and reviewers to spam your social media channels? Yeah. Youre not alone. Two veterinary hospital managers share stories of freak-outs they faced.
The key to turning ambitions into accomplishments? Focus
By identifying only one or two goals, you allow your veterinary team to put all of their energy, attention and resources toward achieving the outcomes that will make the biggest difference in your practice.