Business

Tips for improving cardiology diagnostics at your veterinary practice.

Your clients might request additional services after viewing a handout like this.

Pushy team members can scare clients away with heavy-handed phone tactics.

This overview of Benchmarks 2009: A Study of Well-Managed Practices shows how practices are re-examining their core services and strengths and focusing on being more efficient, effective, and productive.

What's a good way to gauge what our current growth numbers are telling us about our practice's financial health? What growth percentage should we aim for these days?

Violate the 5-to-7 ratio at your risk. That is the ratio between a veterinary practice's gross revenue and the cost of paraprofessional staff. Anything outside that ratio is bad for the practice.

The phrase "purrs like a kitten" has a whole new meaning in this former automotive repair shop. Alicia Pet Care Center in Mission Viejo, Calif., provides a different kind of service.

While the production model is supposed to encourage doctors to take on challenges and go beyond the call of duty, Dr. Andrew Rollo worries that greed and pettiness can ruin the working environment and harbor ill will.

Tips to increase veterinary practices' bottom line during a recession-or any time.

Veterinarians share their financial success stories with ultrasound machines, dental digital radiography units, and surgical and therapy lasers.

Use the time clients spend in the waiting room to collect samples and take patient history.

How to replace underachieving team members with overachievers.

Managers: You need to delegate more. Here's how to do it right.

You may think of advertisements as only Yellow Pages ads, billboards, and event sponsorships. But at the session "The regulation of veterinary advertising and promotion," at CVC Kansas City, Douglas Jack LL.B. explained that even verbal statements to clients are considered advertising in the eyes of the law.

Take a personal approach with your veterinary practice's client reminders and increase practice visits.

Veterinary practices that maintain a consistent standard of care stand the best chance of surviving in today's economic climate.

Asking about strengths and weaknesses will only reveal so much information. Dig deeper to find job candidates' true capabilities.

A custody battle over a 6-year-old pug in New Jersey could have far reaching consequences to the veterinary profession. When Eric Dare and Doreen Houseman broke up three years ago, they couldn't agree on who would keep Dexter. They split custody for a while, but eventually that amicable relationship soured and they took the case to court.

New reserach shows that hunting and herding dogs understand human gestures.

Veterinarians urged to make equipment decisions early and stick to them

Whether you're starting out or starting over, consider relocating to these cities for business opportunities.

If you?re a dog lover, this should come as no surprise: A new study out of Great Britain claims dogs are smarter than cats.

Use this form to help you compare your value-based fees to Well-Managed Practices'.

Free heart health screenings give dogs a place to heal on four wheels.

New study shows efficiency may decrease as members climb hierarchy

Study shows women behind men when it comes to financial know-how.

Lack of sleep can cause heart trouble, study shows.

Rethink your strategy to using technology in your practice, and things might run more smoothly.