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A history of violence
Be careful firing bad apples who may fight back.
With ease on the flying trapeze
A veterinarian soars and says goodbye to stress.
Benefits of e-mail
An effective e-mail program gives your practice a high-tech image, says author Ralph Laurie.
Turn up the dial on client education
Q When I discuss client education topics, I feel like clients are tuning me out. How can I make them listen?
All about microchipping
Use this client education form to answer clients' questions about microchips.
Our industry's drug problem
Should we send clients to get drugs elsewhere, or do we keep our profitable, well-monitored pharmacies busy?
Who's tuning in to private discussions?
Mrs. Busibodi's eyes say she's examining your tastefully displayed practice brochure, but her dog-like hearing is tuned to eavesdrop so she can catch all the juicy details about Mr. Neverpay's past-due account.
How to serve clients with disabilities
Use these tips to tune in to the needs of your clients with disabilities-and help them offer top-notch care for their animal companions.
Good ways to break bad news
They're the situations you dread.
Carry food to care for clients
Pet owners are clearly learning about nutrition. But where are they getting their information? Brian Conrad, practice manager at Meadow Hills Veterinary Center in Kennewick, Wash., worries that it's not from you.
Brave new world
This issue of Veterinary Economics has been quite an experience for our editorial team-we switched software. Any of you who've done that in recent memory can probably identify.
June 2007 BPA Statement for DVM Newsmagazine
June 2007 BPA Statement for Firstline
June 2007 BPA Statement for Veterinary Economics
AVHC Staff
2008 Rates
2007 article index: Tax strategies
List of Tax Strategies stories in January through December of Veterinary Economics.
2007 article index: Personal growth
List of Personal Growth stories in January through December of Veterinary Economics.
2007 article index: Practice management Q&A
List of Practice Management Q&A stories in January through December of Veterinary Economics.
2007 article index: Practice finances
List of Practice Finances stories in January through December of Veterinary Economics.
2007 article index: Life balance
List of Life Balance stories in January through December of Veterinary Economics.
2007 article index: Client relations
List of Client Relations stories in January through December of Veterinary Economics.
2007 article index: Industry issues
List of Industry Issues stories in January through December of Veterinary Economics.
2007 article index: Authors last names G-J
List of stories written by authors whose last name starts with G-J in January through December of Veterinary Economics.
2007 article index: Click & copy
List of Click & Copy stories in January through December of Veterinary Economics.
2007 article index: Authors last names A-F
List of stories written by authors whose last name starts with A-F in January through December of Veterinary Economics.
2007 article index: Managing smart
List of Managing Smart stories in January through December of Veterinary Economics.
2007 article index: Authors last names O-R
List of stories written by authors whose last name starts with O-R in January through December of Veterinary Economics.
2007 article index: I survived!
List of I Survived stories in January through December of Veterinary Economics.
Focused on lasers
Almost all clients opt for the additional surgery cost for the laser.
