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Video: Avoid these Web mistakes
Karyn Gavzer, MBA, CVPM, warns against the top veterinary site design errors. Here's how to avoid these web marketing mistakes.
Video: Attract new clients with your Web site
Karyn Gavzer, MBA, CVPM, explains what to include and who to link to on your site.
ProMeris for Dogs: A technical manual for veterinarians
Posted as an example of a technical manual for CVM's advertising website
Video: Fight for your pharmacy income
Consultants Gary Glassman and Mark Opperman explain why you should hold on to your pharmacy revenue-and how to win against Internet pharmacies.
No. 1 team trend
Turnover is a perennial problem. Learn what you'll face in the new year-and how to ease the strain.
Video: How to handle a crying employee
Stress in the workplace might sometimes overwhelm your employees. Here's how to comfort them when the tears start flowing.
Video: How to recommend an expensive treatment
Your clients' wallets may be stretched, but their pets' health should still be a priority. Dr. Jim Kramer gives tips on recommending pricey treatments.
Video: Creating a feline-friendly practice
CATalyst's Dr. Jane Brunt offers tips on how to treat cats well-and draw more of their owners in the door.
Video: Doing the best you can in a downturn
Practical advice on keeping a hospital growing during a recession from Dr. Jeff Rothstein, a Detroit, Mich., practice owner.
Minimally invasive tracheal stent placement to treat canine tracheal collapse: Part 2 (3:20)
In this two-part video, Dr. Matthew Beal discusses minimally invasive tracheal stent placement to treat canine tracheal collapse.
Minimally invasive tracheal stent placement to treat canine tracheal collapse: Part 1 (3:56)
What can cat owners do to help their cats with chronic pain? (1:55)
Dr. Sheilah Robertson discusses what cat owners can do to help their cats with chronic pain.
Stop social loafing: Part 2
Work gets done in a group when every individual is motivated. Here's how to get people going.
Video: Financially hurting? This veterinarian feels your pain
Dr. Jeff Rothstein, MBA, a Veterinary Economics advisory board member, shares some insights from the trenches in hard-hit Detroit.
Stop social loafing: Part 1
When a group of team members gets together, less gets done. Why? Social loafing. Learn how to stop this efficiency-busting phenomenon.
Video: Can change be handled gracefully?
Change sends team members into a tailspin. Shawn McVey explains how to prevent the turmoil.
Video: Don't discount your software's inventory module
Gary Glassman, CPA, talks up the benefits of letting your practice software watch your inventory.
Building a green practice: Part 10
Dr. Michelle Chappel discusses how building a veterinary practice changed her perspective on veterinary business and medicine.
Video: Putting nervous clients at ease
Dr. Jim Kramer discusses communication techniques for comforting anxious clients in the exam room.
Video: Building a green practice: Part 9
Choosing environmentally friendly cleaning supplies.
Video: Is the veterinary industry recession-proof?
Veterinary consultant Mark Opperman, CVPM, discusses the industry's outlook.
Video: Building a green practice: Part 8
Dr. Michelle Chappell discusses environmentally friendly landscaping and water runoff systems.
Video: Building a green practice: Part 7
CFC bulbs are A-OK at Dr. Michelle Chappell's environmentally friendly practice in Lenexa, Kan.
Video: Be proactive on client compliance
Denise Tumblin, CPA, explains how to be proactive about patients' health needs.
Finances: Why should team members care?
This video explains why money matters, even when you're not the owner.
Video: Building a green practice: Part 6
Insulated windows work for Dr. Michelle Chappell
Video: Building a green practice: Part 5
How to choose eco-friendly paints, stains, and other materials for your veterinary hospital.
Video: Building a green practice: Part 4
What the hay? Think outside the box when considering earth-friendly building materials for your veterinary practice.
Video: Building a green practice: Part 3
Dr. Michelle Chappell tells how her environmentally friendly veterinary hospital affected her practice. Third in a new video series.
Video: Building a green practice: Part 2
Find out where Dr. Michelle Chappell went for help to build her environmentally friendly veterinary practice. Second in a new video series.