Client Relations & Marketing

Get a glimpse into the mind of a CVC expert.

Help your veterinary clients forget the fright and keep pets safe this Halloween.

Advice on how to maintain lifelong enthusiasm for your work in veterinary medicineplus the oddest thing he remembers a client doing.

Are you stuck in a strip mall or neighborhood that's seen better days? Try these tips from veterinary architect Dan Chapel, AIA, to freshen up your practice's look.

Ever wonder how a mouse would factor on the Weight Watchers "point" system? It may help clients with overweight cats.

Veterinary feline expert Dr. Elizabeth Colleran has two ways to bring in those feline patients you haven't seen in ages-or may have never seen.Dr. Elizabeth Colleran, DABVP (feline practice), offers two ways to bring in those feline patients you haven't seen in ages-or may have never seen.

The 'Mikes' of the veterinary world don't leave in a cloud of drama but quietly, thinking no one will miss them.

Ask clients the right questions and you'll get more chances to educate.

Show clients how to turn cat carriers into cat nap beds.

Use these Facebook posts and tweets to educate clients before they adopt a new pet.

Overreliance on advanced diagnostics can harm client trust, says Dr. Jeff Werber at CVC.

Live from the CVC: Dr. Elizabeth Colleran says don't interruptFrom the CVC in Kansas City, medicine channel direcor Mindy Valcarcel discusses these quick tips from Dr. Elizabeth Colleran's presentation on building better relationships with clients.

Use your prices to show clients you value your veterinary staff's time and knowledge.

VPI plans offer three varying levels of coverage that reimburses pet owners without practice enrollment.

Veterinary pet insurance provider shares stories of how policy holders named pets.

VPI shares stories of how policy holders named pets.

Your complete resource to what some call a revolution that will forever change veterinary medicine.

Download these handouts to help clients recognize signs of fear at home.

Post this handout around your clinic to make sure everyone know how to recognize and stop the escalation of aggression in dogs.

Use this sample chart to review areas your veterinary practice is doing well with dental care compliance and where you need to improve.