Client Relations & Marketing
BizQuiz: How cat-friendly is your practice? Answer 6. a
13 steps to increase client compliance
If you feel your compliance numbers are lacking, try implementing these steps to boost client compliance.
Talking to your veterinary practice's "mission-driven" clients
It can be a delicate balance to guide passionate community cat caregivers to providing basic standard care.
Ticks, other parasites encroaching on new territories, CAPC says
Year-round prevention continues to be strong recommendation.
Laser therapy: Less pain, more gain
Find out how this technology can not only help your veterinary practice's bottom line, but also enhance patient care and comfort.
BizQuiz: Do you manage--or micromanage? (question 5)
Are you managing or micromanaging your veterinary team? Take this quiz to find out:
Fun facts to keep your veterinary clients coming back
Add some "tee hee" to your TLC, and use your humor and intellect to strengthen your relationship with veterinary clients.
BizQuiz: Do you manage--or micromanage? (question 3)
BizQuiz: Do you manage--or micromanage? (question 6)
Client handout: Top 10 human medications that poison pets
When pet poisonings from human medications happen, they can be serious. Use this handout to keep veterinary clients informed of the top 10 human medications pets most frequently ingest.
Therapy lasers: A handy comparison chart
Thinking of adding or expanding laser therapy services in your veterinary practice? Get started on your buying quest with this comparison of some of the choices available.
Get inspired by this sample weight loss plan for veterinary patients
Use this veterinary practitioner's example to create personalized weight management systems for the pets you see in daily practice.
Is there a "magic bullet" for veterinary practice's biggest problem?
Combating the industry's biggest struggle.
Can veterinary clinics compete with shelters?
Adapt and survive market segmentation by the consumer.
2015 Veterinary Economics Hospital Design Competition Official Entry Form
How an old veterinary hospital learned new tricks
Four years ago, The Animal Medical Center in New York brought on a CEO with a fresh perspective. Find out how her secrets for success could benefit your practice, too.
How my veterinary practice succeeds with client callbacks
When pets head home after hospital stays, an evening phone call can make all the difference for clients.
It's back: New Fairness to Pet Owners Act introduced in U.S. House
Bill says mandatory veterinary prescription writing will lower cost of pet ownership, encourage competition.
Surgery bill surprise
After a mobile veterinary surgeon departs and complications arise, this doctor learns the cost of shocking a pet owner with an extra invoice.
Why parasite control really matters
Embed this video on your veterinary practice website to attract visitors-and keep pets healthy when it comes to fleas and ticks.
Client handout: Create a tick-free zone in your backyard
Use this handout to talk to veterinary clients about simple landscaping techniques they can use to make their backyards safer for pets.
Practice like pet owners are watching
Do right by your veterinary patients and clients.
BizQuiz: Do you know sexual harassment when you see it? Answer 1B b)
Answer 1B b)
Building a transparent veterinary practice-with glass, open spaces and values
By breaking down barriers, you can give your clients an exceptional veterinary hospital experience.
How old is your pet in human years? (PDF)
Download and display this client handout to better educate your clients.
3 steps to creating curb appeal
Stand across the street and look at your practice. What messages do the sign, parking lot, and landscaping send?
Posts and tweets about year-round flea and tick protection
Speak the truth about flea and tick preventives online: they aren't just for warm months.
4 ways to beat the background noise in your veterinary clinic
You may be oblivious to the loud noises of your veterinary practice, but you can bet that pet owners-and pets-hear them all too well.
Client handout: How old is your pet in human years?
Hand out or post this chart to help your clients better understand their pets' health and well-being.
Handout: Tell veterinary clients what to expect during a dermatology exam
Finding and understanding the cause of scratching in pets can be difficult. Let clients read this handout so they can see how you arrive at your diagnosis.
