Practice Management
How not to raise prices - a lesson we never seem to learn
December 1st 2003Tommy Wright was sitting at his desk staring blankly at the wall. He had just arrived home from a meeting on the West Coast and was excited on the flight home about what he had learned at a practice management seminar given by a large drug company.
Developing an effective staff training program for surgery
November 1st 2003Any good training program starts with standardization of procedures so they can be taught and readily duplicated by staff members. Consistency of process is an asset anywhere in your practice but especially in the prep room and surgery.
A Perspective on Changes in Vaccine Protocols
November 1st 2003Annual vaccination and wellness exams have dramatically reduced the levels of infectious diseases in dogs and cats in the United States. Since annual vaccination is considered to be the gold standard, many veterinarians are puzzled and confused by the recent suggested changes for vaccinating dogs and cats.
'Waste management' can be for fun and profit
October 1st 2003When I was a very much younger man, high on love and life, in the very cosmopolitan city of brotherly love sometimes called Philadelphia, I was walking back from our bookstore toward the veterinary college. Turning a corner, I fell in step with one of my favorite personalities at the college, Dr. Paul Berg, professor of surgery.
Banfield plunges into international waters
October 1st 2003Mexico City-Expanding into the international arena is no longer just a dream for Banfield, The Pet Hospital. The nation's largest veterinary hospital opened its first international site late last month in the United Kingdom and recently finalized plans to build a small animal teaching hospital at the Universidad Nacional Autonome de Mexico (UNAM).
Increase your involvement on the farm to add value
August 1st 2003In my June column, I discussed situations where communications between the dairy practitioner and client broke down, leaving the doctor "out of the loop" with disease outbreaks. Since then, I have worked on two farms where the herd veterinarian was deeply and routinely involved with herd decisions. This involvement started with participation in farm management meetings.
Top 10 ways to bite back at bad press
August 1st 20031. Pay for subscriptions by credit card. That gives you federal Fair Credit Billing Act rights to dispute a bill for unsatisfactory advice in dealing with professional services, which you don't otherwise have. If you buy a turkey baster based on the magazine's recommendations and it turns out to be unsatisfactory, I would immediately ask for a refund of my subscription charges.
Research, strategic approach creates balance for proposed vaccine protocol changes
July 1st 2003Dr. Michael Merrithew doesn't think he'll be quick to make any changes to his vaccine protocols despite a recent report from the American Animal Hospital Association (AAHA) that calls for reduction in vaccinating dogs.