Practice Management

The association awarded 23 veterinary practice management professionals with their Certified Veterinary Practice Manager designation.

Find out how to stop asking closed-ended questions and discover the power of “telling” your clients what their pet needs.

With the holiday season in full effect, make sure to educate your clients about the dangers these common festive items can pose to their pets.

Creative elements tie together this Louisiana charmer.

Should a team member be fired for one isolated incident of physical abuse toward a seemingly aggressive patient during these stressful, unprecedented times?

Know how to communicate with and comfort clients, especially during critical moments, when you are not the primary veterinarian.

Communication experts Carolyn Shadle, PhD, and John Meyer, PhD, offer useful strategies for diffusing staff conflict at your veterinary practice.

When it comes to hiring new team members at your veterinary practice, you should consider a nice balance of both technical and soft skills. Here’s why, plus how to identify key soft skills.

On this episode of The Vet Blast Podcast, Adam Christman, DVM, MBA, is joined by practice manager Alec Failor and practice owner Tracy Sands, DVM, who discuss strategies for balancing work and personal life.

A veterinary practice owner explains how the younger generation of veterinarians can help preserve small local practices

My veterinary team is very uncomfortable going over treatment plans. What tools can I give them to be more successful?

On this episode of The Vet Blast Podcast, Adam Christman, DVM, MBA, is joined by Australian veterinarian, Phil Tucak, BSc, BVMS, who offers insight on the power of storytelling in marketing your veterinary practice.

Two working DVM moms answer questions from attendees at the Fetch dvm360® virtual conference.

Building a new hospital created more opportunities for career growth as well as better care for the community.

Blowing off steam may feel good, but it’s a momentary relief that can carry negative results. Understanding why we vent can help us find healthy alternatives.

Have you been a victim of bullying, or is it an issue in your veterinary practice? Here are some ways to identify, manage, and help prevent workplace bullying.

When veterinarians and veterinary teams work as a cohesive team, workflow is smoother and patient and client care improves.

Find out how veterinary corporatization has evolved, plus a look at some consolidation strategies.

Offsetting COVID-19-related veterinary hospital expenses without turning off clients.

Head off client stress and anxiety about paying for emergency pet care by outlining the available payment options before their pet needs that care.

On this episode of The Vet Blast Podcast, Dr. Adam Christman talks with relief veterinarian Dr. Rebecca Steers about leadership and her journey to becoming a board member of the Women’s Veterinary Leadership Development Initiative.

As technicians, following directions is part of the job. Mindlessly carrying out orders is not. Veteran technician Megan Brashear shares how analyzing information to make informed decisions can take you from compliant to competent.

There is a great deal of truth in the saying “Timing is everything.” However, there isn’t always someone to tell you when you are facing a critical timing situation.

When it comes to providing proper care to older dogs and cats, client education is key in helping to detect early signs of illness.

On this episode of The Vet Blast Podcast, Adam Christman, DVM, MBA, talks with veterinary inventory manager Nicole Clausen about 5 easy ways to reduce the costs of goods at your practice.

Are you afraid of forward booking? Do you think it comes off as too pushy or intrusive? Dentists have successfully practiced this strategy for years. One obvious benefit: a sense of security that your client will return to your practice.

Do practice owners have the right to tell employees what and where they can eat while they’re on the clock?

When push comes to shove, as it has with COVID-19, the veterinary profession plows ahead, identifying innovative ways to get the job done while forging ever-stronger bonds with clients.

The pros and cons of hiring relatives at your veterinary practice.

To stand out from the crowd, veterinary practices must take advantage of every online opportunity to showcase their offerings and exceptional service.