Practice Management

Are you overstepping your boundaries by hiring an employee from a competing veterinary clinic? Read on to find out.

There are real-world effects if a handful of veterinary clinics from the same geographic area foster an anticompetitive environment.

Moving top-performing veterinary employees from hourly to salaried positions isn't always a win-win situation.

Keep dust and debris off dental equipment with this simple solution.

Use team speak to improve veterinary team members' confidence and performance.

A fix for cleaning computer keyboards may also be the best way to clean clipper blades.

No veterinary practice will ever be perfect, but correcting missteps may get you closer to the idealistic vision you once had of practice ownership.

Sure, phones are convenient-if you consider a 3 a.m. "emergency" call on Christmas Eve convenient.

Sometimes just getting something done is much more important than getting it done flawlessly.

Whether you're a veterinary manager or a veterinary team member, it's time to work together to create the foundation for lasting career in veterinary practice.

Encourage your staff to employ healthy holiday eating habits for an energized new year.

Attract the right candidates for your veterinary team, then hire and train them properly to guarantee success for them and your practice.

Wonder what your clients really think of the care and service you provide? A survey gives you the answers you need to do well-and improve.

Q. I think one of my veterinary staff members is abusing the sick days policy. What should I do about it?

Take charge of these spending problems so you'll have something to celebrate on your 2014 financials.

Sick of the litter box, this veterinary team member took control and toilet trained her kitty.

We learned an alarming lesson the night a burglar broke into our clinic-we weren't well prepared.

A more knowledgeable team means a better experience for clients.

Use your social media network to raise awareness about veterinary care for dogs and cats at each stage of life.

Ask prospective hires about their volunteer and social habits, suggests Dr. Ernie Ward. Find out why.

Are your meetings getting predictable? Use these ideas to bring a fresh perspective to lackluster meetings.

If one of your male employees came to you with concerns about gender bias, what would you do to remedy the situation?

The struggle to get thick pet food in and out of a syringe is now a thing of the past.

When opposite personalities collide, it can be difficult to see eye-to-eye. Look for fresh perspective on coworkers' differences to achieve harmony in your workplace.

Bob Levoy reveals the common approaches that dampen team members' spirits and offers tips for boosting optimism.

Use your social media network to raise awareness about feline wellness and care.

If you're drowning in outstanding receivables, dive deeper into these alternatives with veterinary clients and avoid account overload in the future.

Scary creatures and evil spirits are fine on Halloween night, but they have no place in your brainstorming sessions, where they're sure to terrorize team members and thwart fresh ideas. Know what to look for so you can exorcize the most disruptive devising demons.

Your local human hospital's lab and pharmacy can save you time and money. Here's how.

When it comes to running a clinic, lack of communication is not an option. Mark Opperman reveals the best ways to keep your employees in the loop.