Practice Management

Although associate veterinarians may not manage or own the practice, Denise Tumblin, CPA, says there are several ways they canand should motivate team members.

Q: In our practice, veterinarians are paid on production and we use travel sheets for charges. If a travel sheet is missing charges, lost or not filled out, charges are then assigned to the hospital and I'm not compensated for the work performed. Is this practice legal, and what actions should I take?

Whole team involvement leads to smarter financial decisions.

Communication and organization were essential for keeping things going smoothly.

Count on another practices arbitrary figure, and you may be setting yourself up for disappointment when you see your own real numbers.

Teach clients to understand the issues behind the behavior with these social media posts.

Peter Ainslie, CVPM, discusses how to handle conflict in your practice.

QR codes make it simple for clientsand potential clientsto connect with your business.

Face conflict head-on to build a stronger team.

Financial success at a veterinary hospital can pay off when it comes to salaries.

Set your new veterinary team member up for successand a long-term commitment to your practicewith these helpful tips.

Promote happiness, keep your veterinary team content and boost your bottom line with a few easy-to-implement ideas.

Veterinary Economics-VPI competition winner announced during CVC Kansas City.

I dont like cross-training. Heres why specializing is working better at our hospital.

Use your prices to show clients you value your veterinary staff's time and knowledge.

Cross-training is one way to beat boredom and more successfully cover lengthy absences in veterinary hospitals.

Change your approach and lessen the anxiety your patients feel.

When veterinarians are accused of upselling, associations dont do enough to counter the bad press, said Mark Opperman in a June article. We got a lot of emails about that ...

Improve client compliance with dental care using these "ahhh-worthy" sample scripts at your next veterinary team meeting.

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dental care with your team and clients. (With an educational grant provided by Virbac)

Use these quick tips to create a relaxing veterinary visit for pets.

See why pets and clients alike stay calm, cool and collected in these stress-reducing veterinary practices.

Gathering input from all members of the team created a cohesive new design for their new building.

Instruct clients how to get to the veterinary hospital safely and without distress.

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Each team member plays a vital role in encouraging client enrollment in wellness packages for pets.

Best Care Animal Hospital (BCAH) is a hypothetical seven-doctor companion animal practice serving a large metropolitan area in the Northeast. The practice has been in existence for more than 20 years, but Drs. Cynthia Smith and Ronald Topps purchased the practice from the original owner about five years ago. Since then, the practice has grown tremendously and is well known for providing excellent veterinary care and service. Drs.

Recognize and reward your team members by keeping track of their efforts to increase client enrollment rate for pet wellness packages. Download this goal-setting worksheet and watch your numbers rise.

Why one DVM's style didn't fit-and what we did about it.This was written by one of 10 finalists for the Veterinary Economics Practice Manager of the Year award, sponsored by VPI. For more from each finalist and a slideshow of the nominees, visit dvm306.com/PMOY.