Practice Management
BizQuiz: Do you know sexual harassment when you see it? Answer 3C a)
Answer 3C a)
BizQuiz: Do you know sexual harassment when you see it? Answer 3C b)
Answer 3C b)
4 red flags to look out for in potential veterinary team members
By noticing what candidates are (or aren't) doing in the interview, you're more likely to choose just the right person for the job.
The perils of denial in veterinary medicine
Telling pet owners what they want to hear would be too easy-instead, veterinarians tell it like it is. Even if it leaves clients incredulous.
An ailing profession: Money matters
It's time to gain control over your financial health in veterinary practice-and Veterinary Economics is here to help.
Don't fall prey to these delegation dangers at your veterinary clinic
If veterinarians delegate too many tasks they risk taking themselves out of the loop. Don't delegate enough and risk inefficiencies and employee resentment. Here's how to get it just right.
Becoming a veterinary leader
Break lazy management habits by identifying how you've grown complacent-it's uncomfortable, but necessary.
Bring back boomerang employees to your veterinary practice
When frequent turnover happens at your practice, rehiring former team members saves time and money.
Fight veterinary team member burnout with compassion
Q: We've recently had a string of traumatic cases at my hospital, and I'm worried my staff might be suffering from compassion fatigue. What can I do to help?
The nutrition toolkit
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss pet nutrition with clients.
5-year veterinary practice turnaround
When a practice owner needs to sell soon but fears the practice is worth too little.
Dreaming up the perfect app for your veterinary practice
Check out the 9 things your hospital's mobile app should do.
Pets aren't getting the dental care they need at your veterinary hospital?
Make every month Dental Health Month at your veterinary practice to get clients in the door for crucial preventive screening.
New Year's veterinary practice checklist: 7 things to do right now
Take care of these critical items in January 2014 to reap the rewards all year in practice success, team morale and better medicine at your veterinary hospital.
When veterinary employees seek greener pastures
Are you overstepping your boundaries by hiring an employee from a competing veterinary clinic? Read on to find out.
Conspiracy theory: Excluding competition from nearby veterinary clinics
There are real-world effects if a handful of veterinary clinics from the same geographic area foster an anticompetitive environment.
Veterinary employees: Exempt or non-exempt? That is the question!
Moving top-performing veterinary employees from hourly to salaried positions isn't always a win-win situation.
Idea Exchange: Borrow from the grill to protect dental equipment
Keep dust and debris off dental equipment with this simple solution.
Veterinary team motivator: Turn "I" into "we"
Use team speak to improve veterinary team members' confidence and performance.
Idea Exchange: Blow away clipped fur with compressed air
A fix for cleaning computer keyboards may also be the best way to clean clipper blades.
Owning your mistakes as a veterinary practice owner
No veterinary practice will ever be perfect, but correcting missteps may get you closer to the idealistic vision you once had of practice ownership.
A veterinarian's interview with an eminent inventor
Sure, phones are convenient-if you consider a 3 a.m. "emergency" call on Christmas Eve convenient.
4 ways to stop being a perfectionist veterinarian
Sometimes just getting something done is much more important than getting it done flawlessly.
Reviews: The building blocks of a successful veterinary career
Whether you're a veterinary manager or a veterinary team member, it's time to work together to create the foundation for lasting career in veterinary practice.
5 ways your veterinary team can avoid holiday weight gain
Encourage your staff to employ healthy holiday eating habits for an energized new year.
4 questions to find-and cultivate-the perfect "10" veterinary team member
Attract the right candidates for your veterinary team, then hire and train them properly to guarantee success for them and your practice.
Survey your veterinary clients to measure success
Wonder what your clients really think of the care and service you provide? A survey gives you the answers you need to do well-and improve.
Pushing the limit on playing hooky
Q. I think one of my veterinary staff members is abusing the sick days policy. What should I do about it?
3 bad spending habits of veterinary practice owners and managers
Take charge of these spending problems so you'll have something to celebrate on your 2014 financials.
How I toilet trained my cat
Sick of the litter box, this veterinary team member took control and toilet trained her kitty.