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Live from CVC 2008: You may be driving your team crazy
At CVC Central 2008, speaker Debbie Allaben Gair explained that every communication style has advantages and disadvantages. Here's what she says you can do to get your message through more effectively.
Live from CVC Central: Can't we all just get along?
Understand the root of conflict between team members in order to put a stop to it.
Veterinary economy: Some growth, but future guarded
Portland, Ore. - More than half of the veterinarians surveyed report revenue growth for the first two quarters of 2008.
Live from CVC Central: Answering emergency calls is essential to your bottom line
It pays to staff your phone until midnight.
Live from CVC Central: Management panel discusses personnel griefs
Denise Tumblin, Marianne Mallonee, and Monica Dixon Perry take audience questions.
Tip from Firstline Live 2008: Halt turnover
Employee referral programs help practices find--and keep--top-notch team members.
Live from CVC Central: Bond clients to your practice
Use this tip to help clients put team members' faces to names.
Spiffy ideas for hospital exteriors
You don't have to break the bank to dress up your practice's curb appeal.
Firstline Live highlight: Phased training and consistency of care
Regular training and clinic-wide recommendations are practice owner?s responsibility.
Top tips for reducing missed charges
Figure out where your revenue is leaking out, then plug the holes.
Managers' Retreat 2008 highlight: The secret to successful management
Build a foundation of values and everything else falls in line.
Live from 2008 Hospital Design Conference: No. 1 way to create client loyalty
An office is more than a place to pile charts and make callbacks.
Leaders affect employees' health
Everyone benefits from a good boss.
New scanner reads all types of pet microchips
Norco, Calif. -- A new microchip scanner capable of reading several brands and types of microchips used in pets and horses in the United States is now on the market.
Veterinary euthanasia drug used by people
People who are suicidal buy pentobarbital in Mexican pet stores.
Interactive map: What pet owners spend on emergency care
California pet owners pay the most; folks in Mississippi pay the least.
Sharing financial information with the veterinary team
How much do your veterinary team members know about your practice's finances?
How do we get paid?
To truly know how cows are managed, we need to "hang out" with them, or with their caretakers, for several hours. We need to see how feed is mixed and delivered, how milking is performed and determine how often feed is pushed up.
Employees reporting to work sick
Do you want their germs spread around your veterinary practice?
Surveys say small business owners' opinions mixed on downturn
Different surveys yield different results.
Video: How to have a healthy personal life
Dr. Ernie Ward discusses how veterinary medicine is a kid-friendly profession and how to avoid burnout.
Employee shortage in laboratory animal care to hit Massachusetts
In the next three years, every career in the field -- from entry level technician to veterinarian -- may see positions go unfilled
Time behind the wheel can lead to wrist problems
Ambulatory veterinarians and commuters can benefit from simple modifications.
Computers increase competency
It's increasingly difficult to be a competent doctor without technology.
Communication, part II: Turning the client experience into huge profits (Proceedings)
We're sure by now many of you have mastered certain techniques aimed at attracting new clients into your offices.
Communication and conflict resolution (Proceedings)
How to work together more effectively with a new employee, on a team, in conflict, and with a tough boss.
Difficult doctors: Coaching the alpha (Proceedings)
Why this? Why now? It's the most common complaint of managers in veterinary medicine.
Financial management and budgeting: Part 3 (Proceedings)
What kind of things will veterinary owners need to do for the development of the business owner's skill set?
Dr. X-Ray: Does it make financial sense in your practice? (Proceedings)
Three factors are essential to the practice of quality medicine and surgery.
New ideas in setting fees (Proceedings)
Setting fees properly is an important task in a veterinary practice; yet many hospitals don't really give much thought to how this should be done.