All
(Mini) Team Meeting in a Box: The scoop on poop: Lock in fecal exams
November 13th 2015Only have a few minutes? Try this (Mini) Team Meeting in a Box to turn your educational team meeting into a quick team building workshop that offers real, instant results for your practice. Use these tips and tools to turn your next team meeting into an interactive workgroup (think Pinterest activities) that helps you boost compliance and educate pet owners (and team members too)!
Is your veterinary client retention a sad country song?
October 30th 2015Your client left you. She took the cat, took the dog and shes moving on. But you dont know it yet because you: a. Dont track client retention data b. Fudge on what you call active clients c. Cant even begin to define an active client
Make up or break up: An inactive veterinary client follow-up form
October 29th 2015She left you. You're sad, a little hurt and you'll miss her ... sweet schnauzer's snuggles? Use this simple guide to see if you can repair your relationship before your veterinary client moves on to a new relationship with that tall, dark and dreamy veterinary practice down the street.
Client handout: What the brush?!
October 22nd 2015Help your veterinary clients brush up on their cat grooming skills with these five sorta easy steps. (And on the off chance their kitty's the kind who turns into a whirling dervish of claws and teeth when the brush comes out, make sure you know your practice's preferred cat grooming protocols.)
Coffee on the Couch: A conversation with Kara Burns, LVT, VTS (Nutrition)
October 17th 2015In this java-less episode, Kara Burns talks religion and politics, the presidential debates andjust kidding! She talks about the career paths for technicians as nutrition advocates and challenges Tasha to a jalapeo-eating contest (kidding again!) We crack ourselves up sometimes.
You know that kick-a$$ technician in your practice?
October 2nd 2015Do you have amazing technicians who serve as your guardian angels in practice? Submit a photo and one to two sentences about why your technician is an "All Star." We'll feature them in our "All Star" Technician Photo Gallery on Friday, Oct. 16, during National Veterinary Technician Week.