Roles

If you joined the workforce in the past 10 years, you've probably heard a lot of doom and gloom about your retirement outlook.

This issue is full of ways to make 2012 great for you and your veterinary patients.

Learn how to identify heart sounds. Evaluate the grade, pitch, and quality of heart murmurs. And alert the veterinarian to a pet's potential heart problem.

On bad days, everybody's got it tough, but I say veterinary receptionists' duties take the prize.

Make your veterinary practice better, one step at a time, by implementing a way to track systems, procedures, and client preferences.

Help hesitant veterinary clients understand the importance of vaccinations.

You can scream and shout, but until you work your communication muscles, you'll never get through to your pet-owning clients.

Dig up the dirt on yourself before your future boss does.

Advanced medicine gives pets a chance in the fight against pet cancer, but it's important to protect yourself and your employees when dealing with these dangerous drugs.

7 Howl-Worthy Strategies for 2012

The Occupy Movement

Life's full of hard decisions­-especially when you have four legs and a tail.

Do your veterinary clients know they carry items dangerous to pets wherever they go? Here are the most toxic items in your clients' purses and backpacks.

Address behavior as part of pets' whole health.

This handy interactive worksheet lists possible costs associated with employing an associate doctor. The resulting number is the associate's total compensation rate, which shouldn't exceed 25 percent. If it does, you're paying the associate out of your pocket and reducing your return on investment.

A new survey asks workers to share the worst etiquette blunders they've witnessed in the workplace. Have you seen worse in your veterinary clinic?

Check out the latest offering from Veterinary Economics' Personal Wellness Editor.

In our high-tech world of e-mail, Facebook, and smartphones, it's getting harder every day to grab the attention of the people you work with-and people you serve. Consider these tips to make sure veterinary clients and co-workers hear your message every time.

I checked the inbox and there it was: My first piece of hate mail.

When you notice your veterinary clients' eyes start to glaze that's when it's time to change your strategy.

Q&A: How can we turn phone shoppers into veterinary clients?

Consider offering palliative and hospice care as option for terminal veterinary patients and their owners.

Q&A: How can I make a good impression at my new job?

Turn this trash into treasure for your overnight veterinary patients.

New rules mean new posters.

Whether you need to launch a new senior preventive care program or just give your existing one a boost, use these five steps to help veterinary patients age gracefully.

As cats age, they're at increased risk for health issues. Take these tips to heart and take care of your older veterinary patients.

New Iams Senior Plus diets are specially formulated to address the needs of older pets.

When words aren't enough, discover other ways to show appreciation.

Veterinarians are in the best position to evaluate the nutrient needs of their aging patients and to provide owners with guidance about optimal nutritional support and proper food selection.