Roles

Take this 10-question quiz to discover if you're an informed veterinary-clinic receptionist ... or just the front-desk help.

Muscle wasting and other abnormalities may be lying just beneath the surface.

Providing appropriate treats for pets doesn't have to be tricky.

If you see them coming, be concerned - and ask them to seek veterinary care elsewhere

Many associates are choosing to start a new veterinary practice, not buy one. If that's you, find out what's fueling the trend and how to make sure your neighborhood debut is a big hit.

Don't beat yourself up for failing to be all things to all people all the time

How to conduct an effective interview with clients.

If the only thing standing between you and a fantastic new job was a little white lie, what would you do? Would you tell the fib and not look back? Or would you take the moral high road?

Being an owner doesn't mean you're doomed to work long hours.

This tip from Firstline Live helps veterinary team members stay positive in the face of negativity.

When a doctor does too much, use this strategy from Shawn McVey and Firstline Live at CVC in Kansas City.

Brian Conrad offered this quick tip at CVC in Kansas City.

What's the smartest thing to do first: pay down my debt or begin investing?

Online program offers veterinary team members bachelor's degree in animal advocacy and shelter management.

Using videos as a social media tool helps you create more emotional connections with clients.

Analyzing the demographics of your veterinary practice's Facebook fans ensures you're talking about what they want to hear.

Study suggests veterinary schools don?t provide enough education on avoidance techniques.

What it means to work in the veterinary field has changed over the course of a generation.

To stay informed on the latest pet food and medication recalls, download this app.

Chair of the new Academy of Veterinary Nutrition Technicians, Kara Burns, left, stands with the chair of the NAVTA Committee on Veterinary Technician Specialties, Amy Butzier, CVT, (VTS Equine).

Every team member can be a leader, according to new research that explores the growing trend and benefits of a concept called shared leadership.

Help that fractious kitty relax by playing some relaxing music.

In this video Karyn Gavzer points out that the emotional aspect of dealing with clients is extremely important.

Take this interactive quiz and find out whether your veterinary practice is a house of learning or an education-free zone.

Demand for veterinary technicians leads to new programs.

Theft and embezzlement are on the rise. Are you doing everything you can to make sure your practice isn't affected?