Business

See how Well-Managed Practices turn their core values into financial success.

Videotaping in the exam room may make everyone nervous at first. But strong communication skills get clients on board with the best care. And this tool can help.

Some might consider it over the top. But an affluent client base made high-end, luxury design a must for the owners of Calusa Veterinary Center in Boca Raton, Fla.

Dogs, cats, and wildlife should have warm, fuzzy feelings for the home of the Golden Gate Bridge.

Monument, Colo. - A nationwide DVM survey is targeting the single largest expense to veterinary practices - inventory management - to better understand challenges and opportunities to improve business performance.

Brief message for the practice selling $1 cat toys: It costs well over $2 just to print out an invoice

Despite the financial incentives, most students enter practice right after graduation.

Help owners pick pets and tackle behavior problems early with profitable pre-adoption and soon-after-adoption counseling.

Send follow-up cards after pets' passing.

'Betty, call Junior. I think I want to start a dispensary.'

Some might consider it over the top. But an affluent client base made high-end, luxury design a must for the owners of Calusa Veterinary Center in Boca Raton, Fla.

These tips will help you duck common legal, financial, and communication oversights and keep you off the ropes during your transition to ownership.

When is it legal to search veterinary team members' lockers?

You know those horse owners who ruin an otherwise great day? Well, shape 'em up-or ship 'em out.

In this weight loss competition, being a big loser is a good thing.

Probably not, but I learned better client care when my dad ignored my advice and picked a pet with his heart-not his head.

Got a burning question? You just might find the answer here.

Why do some of my team members seem to avoid work while others are so dedicated to it?

Owning a pet is a lifelong journey. Help set clients' direction by offering strong care recommendations on nine critical topics.

Play a game to remember pet and client names.

No, it's not the fees you're charging. The words you're using are doing the damage.

Changing guidelines, research findings, and product choices can create a muddle of confusion. Sort through it and offer clients the best protection for their pets.

The wife of one of my dairy clients recently refused to buy milk from a local convenient store.

I'd like to get the name of my practice mentioned in the media. What's the best way to figure out who to contact in the local media?

Washington - Mediation can be a useful conflict-resolution tool in veterinary medicine, a management expert advises.

A trip to the optometrist's office reminded this veterinarian that clients are willing to pay for quality care-especially if it prevents hassles in the long run.

"Would my training be enough to get me to the finish line? Would I collapse and die?"

When the owner was selling, these three musketeers-er, associates-knew they would buy his hospital to make sure they kept working together.

The world of veterinary medicine is changing, but how? We see these themes in 2007.

Here you'll find contact information for the groups that conducted the research or released the data featured in this issue. Many thanks to all who contributed.