Roles

Simple steps to client compliance.

Leave messages for the pets, not the owners, and have fewer no-shows.

And your happiness positively affects your friends, your friends' friends, and your friends' friends' friends.

Animal-themed books are best-sellers.

Top 10 insured dog breeds

To help clients see the signs of problem behavior, ask them to fill out this checklist.

The Humane Society of the United States raided large-scale dog and cock fighting rings.

The No. 1 read team journal among small-animal hospital teams*

Animal activists upset that Vice President-elect didn't choose a shelter dog. Share your opinion.

Take this short quiz to find out your communication style.

Women are more likely to be harassed when a work group has a similar number of men and women.

Employees will strategize and learn to work together during this team outing.

Use this checklist to make sure you discuss necessary care recommendations with clients during visits.

One veterinary practice is back in business after a three-day power outage.

Philadelphia -- The University of Pennsylvania School of Veterinary Medicine and the Aresty Institute of Executive Education at the Wharton School of Business are teaming up to offer what is being called the Executive Veterinary Leadership Program.

Use discharge forms to clear confusion on who owes how much for what.

Follow these room-by-room tips to take wellness visits from start to finish in record time with record results.

Veterinary Economics Editorial Advisory Board members share the best words of wisdom they ever got.

Learn the secrets to a managing a productive team.

Did you already forget what you learned in that CE session yesterday? Get some sleep!

An overbearing boss may be more than just a daily annoyance.

Tricks to keep dogs from trying to run out the exam room door.

When should I go to my boss about a problem I'm having with a co-worker?

How can I help my team become career-seekers and not jobholders?

Not all probiotics are created equal, as the range and depth of probiotic benefits correlate to the species and strain of the probiotic used. Even different strains of the same species have been noted to vary in a number of ways, including stability, ability to colonize the gastrointestinal tract, expression of enzymes, and the production of inhibitory substances. Fortunately, there are characteristics of effective probiotics to look for when evaluating a probiotic for clinical use. These characteristics are outlined in this article.

When you hear a laughable excuse, laughing is the last thing you should do.

What's the protocol for stray and injured animals brought to a clinic? Who pays for treatment?

Try looking for team members everywhere-even if you're not the one doing the hiring.

Talk about last-minute changes in tax laws that will affect veterinarians.

Failure to properly document procedures and exams can result in legal trouble down the road.