Client Relations & Marketing

Correct answer for Image Quiz: A Lab with a penile mass

This time-saving technique will help your veterinary staff stay on schdule and keep your clients happy.

Bad patient behavior and scary veterinary visits will be a thing of the past with this handy exam room reference sheet.

Don't let rookie mistakes damage your connection with veterinary clients. Find out how to keep your faithful followers with a few easy tips.

Happy patients mean happy clients and team members. Take advantage of this rewards system and exam room form, and give everyone a reason to rejoice.

Don't blend in with your fellow veterinarians-stand out and give clients a reason to come to you.

Drs. Alan Green and David Sachs use a census board and fax report to help increase efficiency at Charleston Veterinary Referral Center.

Manufacturer assures veterinarians, pet owners that production and distribution of popular brands will resume.

There are many client barriers to veterinary care-why not address some of those challenges right now?

Matters of the heart make for difficult choices. Pet owners may need assistance sticking to the facts.

Improve client compliance and word-of-mouth referrals with these three insights drawn from the 2012 Veterinary Information Gap Study.

When a caregiver brought an ill and severely matted cat to our practice, our veterinary team began a journey that demonstrated the bonds of love and compassion that can blossom among pets, their people, and a veterinary team.

You don't get a second chance to make a first impression with your veterinary clients – so you better do it well.

Luckily for veterinarians, they're glad to "educate" everyone in the waiting area.

No two veterinary patients are the same. It's time to give up your clients big and small health care options so you can meet the needs of very patient.

World Rabies Day is Sept. 28-client education and awareness are key to preventing this fatal disease.

Twenty-eight years of friendship takes a toll when the end is in sight.

Pet owners were much less interested in talking about behavior issues in the exam room than veterinarians. Get tips on integrating behavior into your practice.

And really effective when delivered just right to clients.

Think online and big-box retailers are taking a bite out of your profits? Step up your game.

The undeniable power of individual relationships with your clients is the motivator to fight back against declining visits.

Ending Life

One Size Doesn't Fit All

Rabies: Still a threat

Keep your clients informed and their pets protected with this informational sheet about rabies.

Boost your practice's energy and share the good vibes with clients.

A smile (vs. a snarl) goes a long way toward keeping the bridges intact throughout your veterinary career.

It's no surprise that veterinary clients take up more time than the animals we treat. Here are a few who were worth it.

Whether you like it or not, spay-neuter clinics are here to stay. But just how much do they really impact the livelihood of your practice? And what can you do to keep your profits up when a low-cost clinic moves into your neighborhood? Find out what our experts had to say.