Client Relations & Marketing
5 steps for ditching veterinary clients
Is work cutting into your free time? Empty your schedule by driving all your veterinary clients away!
Tips to help veterinary clients prevent barn fires
Barn fires can be devastating to your equine clients. Help them prevent disaster with these tips.
Be proactive about dog bite prevention
Simple reminders to veterinary clients about responsible pet ownership go a long way.
Report: Pet owners unaware of their pets' suffering during allergy season
New findings from the Pet Allergy Worldwide Survey reveal surprising results.
4 tips for a smooth referral
Sometimes you must send veterinary clients to a specialty or referral practice to make sure their pets get the care they need. Team members can smooth this potentially stressful process with a few simple steps.
Cat friendly resources
Is your veterinary practice cat friendly? It will be once you start implementing these tips and programs.
Leading Off: Find a winning strategy in the big box battle
Dr. Michael Paul helps you compete in a new arena of competition.
Don't let parasites take a bite out of the bond
Q: I see parasites' physical effects in veterinary practice, but what kind of impact do parasites have on the human-animal bond?
6 steps to bearing bad news to veterinary equine clients
Support clients in painful moments.
Pause before you pucker up
How can you tell if a veterinary patient's bark is worse than his bite? Study Dr. Christina Winn's safety tips before you kiss that dog.
Your practice and the death of the middle class
It's time for a different approach if your middle-income veterinary clients are dwindling.
Help them heal with books
Give a book to help your veterinary clients cope with the loss of a pet.
Kiss the dog and 4 more ways to improve client compliance (without saying a word)
What kind of veterinarian do you appear to be? Start being the kind of doctor you would want working on your pets.
Ice cream cure-all
Give your veterinary clients' kids a treat.
For the love of cats
Is your veterinary practice cat friendly? Here are five ways to prove it.
Show it off with a slideshow
Give clients a "tour" of your veterinary practice.
Firstline - Digital Edition - 05/01/2012
Tame The Abusive Client : Turn Roars Into Purrs
DVM - Digital Edition - 05/01/2012
Hoarding Veterinarians Get A Taste Of Forensic Investigation
Veterinary Medicine - Digital Edition - 05/01/2012
Canine Pyometra
The top 5 reasons veterinary clients don't comply
At a practice management session at CVC Washington, D.C., Dr. Mike Paul reveals the best ways to get veterinary clients on board with your recommendations.
Video: What can we do to ensure happy clients?
"This isn't brain surgery," says Dr. Kevin Fitzgerald. Here are his tips.
Pet owners spend more on dental conditions than prevention
Encourage clients to be vigilant with their pets' preventive dental care and help them save money.
Show your sympathy and strengthen the bond with veterinary clients
Let your clients know you care during trying times
Market Watch: A new model: Look for opportunity
It may be time to rethink your practice's pharmaceutical product pricing.
Reward your repeat veterinary visitors
Save clients money with little perks and freebies.
Veterinarians: Turn those bad reviews around
How should I respond to negative reviews of my practice that come up during a Google search?
5 ways to get veterinary clients on board with your vaccination recommendations
Polish your communication skills and increase client compliance in the exam room.
The final bill
National Report - A Syracuse, N.Y., television station opted to air a report critical of area veterinarians for charging owners to stay in the room during the euthanasia.
3 steps to ease the strain of an itchy workup
Follow these steps to get veterinary clients to follow through.
Leading Off: It's not what you know-it's what your clients know
Dr. Jason Coe discusses a key component of getting clients to accept your recommendations.