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How not to raise prices - a lesson we never seem to learn
December 1st 2003Tommy Wright was sitting at his desk staring blankly at the wall. He had just arrived home from a meeting on the West Coast and was excited on the flight home about what he had learned at a practice management seminar given by a large drug company.
Developing an effective staff training program for surgery
November 1st 2003Any good training program starts with standardization of procedures so they can be taught and readily duplicated by staff members. Consistency of process is an asset anywhere in your practice but especially in the prep room and surgery.
A Perspective on Changes in Vaccine Protocols
November 1st 2003Annual vaccination and wellness exams have dramatically reduced the levels of infectious diseases in dogs and cats in the United States. Since annual vaccination is considered to be the gold standard, many veterinarians are puzzled and confused by the recent suggested changes for vaccinating dogs and cats.
'Waste management' can be for fun and profit
October 1st 2003When I was a very much younger man, high on love and life, in the very cosmopolitan city of brotherly love sometimes called Philadelphia, I was walking back from our bookstore toward the veterinary college. Turning a corner, I fell in step with one of my favorite personalities at the college, Dr. Paul Berg, professor of surgery.