Client Relations & Marketing

Helping clients pay is about more than just the bottom line. It's about building bonds and providing pets with the care they need.

There's no question that therapeutic diets benefit your patients, but they aren't cheap-and many clients are balking at the price.

This data package shows the top diagnoses by age for dogs and cats-lists that emphasize the need for veterinary teams to make strong recommendations for dental care.

Great customer relations needn't be costly.

This course offers ways to identify, and deal appropriately with, verbal attacks. (1 CE credit)

Your veterinary practice should create a page on this social media juggernaut. Here's how to make sure you use the site right.

Attract pet owners to your veterinary practice's website by embedding these videos.

The Unwanted Horse Veterinary Relief Campaign announces its spring vaccination numbers.

Correct answer for Image Quiz: Dermatology-A bulldog with erythematous plaque

Four physiologic processes are identifiable when dealing with pain.

The younger generation of veterinarians lacks one critical business skill.

Get the real scoop on pet insurance providers before you recommend one.

Last Thursday morning found me busily engaged in an animal hospital game I call "Where's the Lump?" Mrs. Carbuncle rus

Do you feel frustrated when clients ignore your recommendations? You're not alone. Use these tools to remove the common barriers that keep clients from following through.

A foal care program can still be an important profit center in your practice.

Online tools for equine breeders.

It's time to perform a diagnostic on your practice and uncover the marketing strategies and services to reconnect with clients.

Be persuasive, but don't push too hard. Otherwise, you run the risk of driving your clients away.

Equine veterinarians who give discounts send the wrong message to clients.

Taking the BizQuiz? This is the answer to question 6 of "Are you being compensated fairly?"

Taking the BizQuiz? This is the answer to question 1 of "Are you being compensated fairly?"

Riverside, Calif. -- Riverside has joined several other California cities in requiring spaying, neutering and microchipping of all cats and dogs older than 4 months.

Grammy Award-winning singer allegedly skimped on paying veterinary bills; Carey lawyers plan to fight lawsuit.

Portland children can get an up-close look at what it's like to be a veterinarian.

Pet obesity is a growing epidemic, and many pet treats contain ingredients that contribute to the problem.

Freshen up your website and impress and inform clients with a regular blog.

This survey is now closed.

Schaumburg, Ill. -- The American Veterinary Medical Association (AVMA) recently revised its policy on electronic identification for pets.

Celebrate Adopt-A-Cat Month by downloading materials to help promote cat adoption and feline health care.

Bad breath makes a great video