Client Relations & Marketing

Drs. Marty Becker and Nancy Soares share their advice for making client smiles.

Don't put off spay and neuter appointments. Schedule them sooner rather than later to ward off future medical and behavior problems-and to build a bond with clients.

National Report -- Two government agencies launched a Web portal to streamline reporting of adverse events associated with pet foods, animal feed and veterinary drugs.

Check out this list of dog breeds affected by common heart disorders.

People food toxic to pets: Fatty foods

Taking the BizQuiz? This is the answer to question 5 of "Can you temper team conflict?"

Americans put more confidence in small businesses than churches and government.

Are your clients having trouble paying their bills at the time of service? Try this method to automatically space out payments.

May 16 begins National Dog Bite Prevention Week. Here's how to be part of the solution.

Correct answer for Image Quiz: Ophthalmology-A rockfish with a bulging eye

Now that you've been listening, it's time to start talking. Here's how to do it effectively.

Taking the BizQuiz? This is the answer to question 5 of "Can you battle job burnout?"

Get up to date on how your veterinary colleagues use Facebook and Twitter-then learn how to get social yourself.

Videos, friending, and tweets: Get hip to the newest way to reach potential and current veterinary clients.

Build relationships to build your veterinary practice through the new social media.

Use this guide to keep wellness top of mind for clients and get pets the care they need.

Give the occasional freebie to keep good clients coming back.

Stop heartworm infection before it starts by giving clients the facts.

Team members-including doctors-should respect the emotional toll euthanasia takes on clients.

Every encounter is a chance to educate.

Work to eliminate these schedule gaps and wasted opportunities for revenue.

Palm Bay, Fla.- A pet owners whose dog died after a routine surgery allegedly attacked his veterinarian and threatened the hospital staff with a knife.

Judicious use of your clients' favorite social media tool can be a bridge to your clients - just make sure any embarrassing facts or photos are hidden from clients and colleagues.

Shawn McVey says pet owners' financial situations aren't your business

Pet Poison Helpline offers advice to pet owners following the EPA's investigation of spot-on products.

It's no secret that dogs like to chew on bones. But do your clients know they can be deadly?

The AVMA's first female president now seeks to help re-energize veterinary education.

University of Georgia dean sees the need to rework education and better focus funding.